Costs and available shipping methods at Vaporshop.pl:

Free shipping from PLN 300
InPost Parcel Lockers 24/7 - PLN 11.99
InPost courier - PLN 17
InPost Cash on delivery - PLN 20

International shipping:

Germany: DPD Classic International - PLN 60
Czech Republic: up to 3 kg PLN 26.99
from 3 to 10 kg PLN 46.59
Slovakia: up to 3 kg PLN 26.99
from 3 to 10 kg PLN 46.59
Austria: up to 3 kg PLN 40.19
from 3 to 10 kg PLN 68.49
Netherlands: up to 3 kg PLN 40.19
from 3 to 10 kg PLN 68.49
Italy: up to 3 kg PLN 71.99
from 3 to 10 kg PLN 92.79
Denmark: up to 3 kg PLN 71.99
from 3 to 10 kg PLN 92.79
Lithuania: up to 3 kg PLN 26.99
from 3 to 10 kg PLN 46.59
Latvia: up to 3 kg PLN 26.99
from 3 to 10 kg PLN 46.59
Estonia: up to 3 kg PLN 40.19
from 3 to 10 kg PLN 68.49

• Wholesale orders - for wholesale orders, shipping costs are calculated individually for each order. There is no free shipping promotion for wholesale orders.

Complaints:

All goods purchased in the vaporshop.pl store are covered by a 24-month warranty from the date of issue of the receipt. Some products are covered by a longer warranty period provided by the manufacturer. A longer warranty period is possible after meeting the individual conditions specified on the website of a given manufacturer.

In order to submit a complaint, please contact us by phone or e-mail.

tel. 0048 793 936 707
reklamacje@vaporshop.pl

The complaint will be considered within 14 working days.

The complaint form can be downloaded HERE.

Returns:

You can return the goods purchased from us, without giving any reason, within 14 days of receiving the package. The product must be originally packed and unused - so that it can be suitable for resale. If you have used the device, be sure to clean it with a specially designed liquid. There must be no dried or other substances left on the product. Upon receipt of your return, we will assess whether the device is suitable for resale. The decrease in the value of the product may be due to hygiene or other reasons resulting from the use of a vaporizer or other device. We reserve the right to deduct the amount resulting from the reduction in the value of the product in proportion to the scale of consumption.

The returned goods with the completed return statement should be sent to the store's address:

Ulti - Pro
ul. Skłodowskiej Curie 7
44-200 Rybnik

The return statement can also be sent by e-mail to the following address:

reklamacje@vaporshop.pl

The indicated period of 14 days for withdrawal from the contract is counted from the day on which the goods were delivered to the Consumer. To meet this deadline, it is enough to send a return statement before its expiry.

The model of the declaration of withdrawal from the contract for the sale of goods can be downloaded HERE.

The goods should be returned immediately, no later than within 14 days of sending the return declaration. The goods returned by the Consumer may not bear traces of use and must be originally packed so that they can be resold. The goods should be packed in the best way to protect them against damage during transport and should be returned with complete equipment and accessories and a receipt issued at sale.

The cost of returning the goods is borne by the Consumer.

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