• The consumer may withdraw from the sales contract concluded with the Seller at a distance without giving a reason, by submitting appropriate owritten benefit within 14 days. P.The above right may be exercised by the Consumer by sending a declaration of withdrawal from the Sales Agreement to the address of the Seller:

Ulti - Pro

Skłodowskiej Curie 7

44-200 Rybnik

or by sending a statement by e-mail to the following address:

  • The above-mentioned period for withdrawal from the contract is counted from the day on which the goods were delivered to the Consumer. To meet this deadline, it is enough to send a statement before its expiry.
  • A model declaration of withdrawal from the contract for the sale of goods was included inmach of the Store's website and is available for downloadHERE.
  • The return of the goods should take place immediately, not later than within 14 days. Goods returned by the Consumer must not bear traces of use and must be originally packed so that it can be resold. The goods should be packed in an appropriate manner, protecting them as much as possible against damage during transport and should be returned with complete equipment and accessories as well as documents (receipt) issued during its sale.
  • The cost of returning the goods is borne by the Consumer/ span>

Costs and available shipping methods:

Free shipping from 300 PLN (only in Poland)

Courier Shipment 24 - CAREFULLY GLASS (Payment on delivery) - 25 PLN (only in Poland)

(all parcels of this type are insured and have a service of checking the contents upon delivery, thanks to which possible claimsand warranty are much more efficiently processed).

Parcel lockers- PLN 11.99 
(only in Poland)

Polish Post - Parcel 24

up to 0.5 kg - PLN 14

up to 5 kg - PLN 19

Courier Shipment 24 CAUTION GLASS (Bank transfer or - PLN 20 
(only in Poland)

(all parcels of this type are insured and have a service of checking the contents upon delivery, thanks to which possible warranty claims are much more efficiently processed).

Polish Post - Parcel 24(Cash on delivery) 
(only in Poland)

up to 0.6 kg - PLN 16,

up to 5 kg - PLN 18,

up to 10 kg - PLN 22

Shipping by DHL courier - PLN 17.50 
(only in Poland)

* To shorten the shipping time as much as possible, we recommend choosing a DHL courier.

The data listed above apply to shipments carried out in Poland.

It is possible to send a parcel to European Union countries after discussing the details by phone or e-mail:

tel. 793 936 707

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Wholesale Orders - for wholesale orders, shipping costs are calculated after placing the order. There is no free shipping promotion.


All goods purchased on the website are covered by a 24-month warranty from the date of issuethe receipt, unless the manufacturer of the device has specified a different warranty period.

In order to submit a complaint, please contact us by phone or e-mail. The complaint will be considered within 14 working days.

In the matter of complaints, please contact us by

The complaint form can be downloadedhref = "" target = "_ blank" class = "button" rel = "noopener noreferrer">HERE

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